We are committed to quality products and your satisfaction is 100% guaranteed.
If for any reason you are not completely satisfied with your purchase, you may return it in pristine condition within 7 working days. A full refund will be sent for the cost of the item, excluding shipping costs.
Please return your item in the original packaging and specify the reason for return, and whether you require a refund or replacement. Failure to do so will delay processing your return.
When you ship your return order, please ensure you get proof of delivery or tracking number as return shipping is not our responsibility. We do not except any liability for returned items getting damaged or lost during transit. It is free to request a “proof of postage” from your Post Office.
Please include the following details for all returned items:
Order number – First & Last Name
Address – your address details
Description – of the item(s) you want to return
Reason – specify reason for return.
Refund or Exchange – specify what action you would like us to take for you.
Address for all correspondence & returns:
Revival Lingerie, 78 Basford Road, Nottingham. NG6 0JL.
Guide to Caring for your Lingerie
Due to the delicate nature of our lingerie and corsetry designs we do recommend that you follow the care instructions on each garment label.
All our lingerie should only be hand-washed with a suitable mild detergent.
Please do not attempt to machine wash any of our products as this will risk damage to the fine fabrics.
Revival Lingerie will not replace or refund machine washed garments.