If you are not delighted with any of our products for any reason, simply return them to us unworn with the tags still attached and in the original packaging within 14 days of receiving them and we will gladly exchange or refund the original cost of the goods. This guarantee is in addition to your statutory rights.
Although we aim to supply your order within 7 days, at busy times please allow up to 28 days for delivery. Customers are advised that styles & colours may differ slightly from time to time from the images shown.
Customers are responsible for any returned goods reaching us and should therefore obtain a proof of posting certificate (available free from your Post Office) in the event that your returned package is not received by us.
Please note that payments are taken on a secure website so that you may order with confidence.
We respect your privacy and we do not sell our mailing list or pass customer information on to any third party other than to our secure server solely for the processing of orders.
We conform to the Data Protection Act, 1998.
We are happy to supply goods internationally but countries outside the European Community may make additional import duty charges. We regret that this is beyond our control and customers are advised that they are liable for any such charges.
Under the United Kingdom’s Distance Selling Regulations, you have the right to cancel your order at any time from the point of ordering until seven working days after delivery. Should you wish to do so, please email firstname.lastname@example.org or telephone Customer Services on 0115 979 0500.